Policy
Shipping and Delivery Policy
Effective 14 November 2026 · Last updated 14 November 2026
Cellystial Technologies sells online software services only: Swayama and Cellystial. We don't sell or ship physical goods, so there are no shipping charges and no delivery address is needed.
1. How you receive the service
- Access: your plan is activated on your account as soon as your payment is confirmed, usually within a few minutes. You use it by signing in on the web.
- Confirmation: we email a payment confirmation and a GST invoice to your account's billing email address.
- Reports and documents created by the service, such as weekly reports, are delivered in the app and by email.
2. Delivery time
Delivery is immediate after payment confirmation. If your plan isn't active within 24 hours of a successful payment, email [email protected] with your business name and payment reference, and we will fix it or refund the payment.
3. Where we deliver
Our services are available online worldwide, wherever the connected platforms (such as Google and Meta) are available and the law allows.
4. Contact
Cellystial Technologies, C-103, Insight Nandana, Sri Venkateshpura Layout, Sampigehalli, Bengaluru, Karnataka 560064, India.
Email: [email protected]